Terms

Terms and Conditions

Introduction

Welcome to Wajibu, an AI-powered sales automation platform designed to help businesses streamline customer interactions via WhatsApp. These Terms and Conditions govern your use of the Wajibu platform. By using our services, you agree to these terms. Please read them carefully before using our platform.

Use of the Platform

1. Eligibility

To use Wajibu, you must:

  • Be at least 18 years old.
  • Have the authority to enter into legally binding agreements on behalf of your business.
  • Comply with all applicable laws, regulations, and guidelines.

2. Account Responsibility

When you create an account with Wajibu, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your account credentials.
  • Accept full responsibility for all activities under your account.

If you suspect unauthorized use of your account, you must notify us immediately.

3. Platform Access

Wajibu grants you a limited, non-exclusive, and non-transferable right to access and use the platform for your business needs. You agree to use Wajibu only for lawful purposes and in accordance with these Terms and Conditions.

We reserve the right to suspend or terminate your access to Wajibu at our discretion, without prior notice, for any violation of these terms.

User Obligations

By using Wajibu, you agree to:

  • Comply with Laws: Use the platform in compliance with all applicable laws and regulations.
  • No Abuse: Refrain from using Wajibu for any fraudulent, illegal, or harmful activities.
  • Respect Data Privacy: Ensure that any data you collect, store, or transmit via Wajibu complies with data protection regulations, including but not limited to the GDPR.

Payment and Fees

1. Subscription Plans

Wajibu offers subscription-based services. By signing up for a subscription, you agree to pay the applicable fees for the services selected, according to the pricing plan available at the time of purchase.

2. Payment Methods

All payments must be made using the payment methods we provide. You are responsible for providing valid and up-to-date billing information.

3. Late Payments

If payment is not received on time, we may suspend or terminate your access to the platform until payment is completed.

4. Refund Policy

All payments are non-refundable, except as required by applicable law or explicitly stated by us in writing.

Intellectual Property

1. Ownership

Wajibu retains all ownership and intellectual property rights to the platform, including software, APIs, documentation, and designs. These terms do not transfer any ownership rights to you.

2. License

You are granted a limited license to use Wajibu’s platform and services for your internal business operations. This license is non-transferable, non-exclusive, and revocable.

You may not:

  • Copy, modify, distribute, or reverse-engineer any part of Wajibu’s platform.
  • Use the platform for creating competing products or services.
  • Resell or sublicense Wajibu’s services.

Data Usage and Privacy

Wajibu collects and uses personal and business data in accordance with our Privacy Policy. By using the platform, you agree to the collection and use of your data as outlined in the Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Wajibu is not liable for any indirect, incidental, or consequential damages arising out of your use of the platform, including but not limited to:

  • Loss of business, revenue, or profits.
  • Errors, bugs, or service interruptions.
  • Unauthorized access to your account or data.

Our total liability for any claim arising from the use of the platform is limited to the amount you paid for the services within the last 12 months.

Disclaimer of Warranties

Wajibu is provided “as is” and “as available.” We make no warranties, express or implied, regarding the operation of the platform, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the platform will be error-free, secure, or uninterrupted.

Termination

You may terminate your use of Wajibu at any time by closing your account. Wajibu reserves the right to terminate your account or restrict access to the platform for any violation of these terms or misuse of the platform.

Upon termination, you must cease all use of the platform and delete any copies of Wajibu’s software or content in your possession.

Changes to the Terms and Conditions

Wajibu may modify these Terms and Conditions at any time. We will notify you of any significant changes, and continued use of the platform after such changes will constitute your acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya, without regard to conflict of law principles.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [email protected]
Address: Nairobi, Kenya

Last Updated: September 30, 2024